Contacting Facebook Customer Service
Contacting Facebook Customer Service
Have you ever before required to call Facebook concerning a concern you're having? Like possibly you have a concern concerning ads or privacy. Or perhaps you're a moms and dad trying to change the setups on your child's account. Or maybe your account obtained impaired for no apparent factor as well as you need assist getting it back. In these instances, it sure would be helpful to have a list of call kinds to obtain Facebook support. Below I show you exactly how to get Facebook assistance from:
1. Official Facebook sources
2. The Facebook neighborhood
It's the ULTIMATE GUIDE to speaking to and getting assistance from Facebook!
Contacting Facebook Customer Service
Most social media networks have a few call forms for users to report concerns.
Facebook, on the other hand, has more than 100 contact kinds for just about every trouble you can face while using Facebook.
I arranged the links by group and consisted of a description or directions for each and every type (some types are provided more than as soon as if they fit in greater than one category).
Access.
- Access Restricted (Bad IP) - You are trying to accessibility Facebook from an IP (Internet Method) address that's connected with a misconfigured ISP (Internet Service Provider) or abusive behavior. If you think this is an error, please inform Facebook much more.
- Accessibility for People with Disabilities - This form is committed to problems specific to availability as well as assistive innovation.
- Account Disabled - Ineligible - Ineligible - Just submit this type if your account was handicapped for breaching Facebook's Declaration of Rights as well as Duties. If you can not access your represent a various factor, please return to the Help Facility to locate the suitable get in touch with channel.
- Facebook Ads API Standard Access Application - If your application is already authorized for Fundamental access to the Advertisements API, you can use this type to look for Typical accessibility.
- Personal Data Requests - Exactly how to get individual information if you have an account, if you don't, or if you can not access it.
- Request Access to the Mobile Partner Portal - If you're a mobile driver staff member, fill out this form to request accessibility to the Facebook Mobile Companion Site or report any kind of problems you experience accessing the website. For other issues, please make use of the Mobile Companion Site instance tool.
Accounts.
- Account Disabled - Ineligible - Ineligible - Only submit this kind if your account was impaired for violating Facebook's Declaration of Legal rights and also Obligations. If you can not access your represent a various factor, please go back to the Aid Facility to locate the appropriate call network.
- Account Disabled - Ineligible - Ineligible - Please offer the complying with details so Facebook can consider your eligibility to use Facebook.
- Account Disabled - Ineligible - Disqualified - Please supply the complying with information so the support team can look into your qualification to utilize Facebook. (second option).
- Account Disabled - Multiple Accounts - Multiple Accounts - If you are currently logged in to an additional individual's Facebook account, please log out and after that return to this type using your web browser's back button.
- Account Disabled - Underage - Minor - Facebook needs all participants to be at the very least 13 years of ages. Please offer the following details so Facebook can validate your age.
- Disabled Account Appeal - ID Request - ID Demand - In order to reactivate your account Facebook requires to validate your identity.
- Impostor Account - Directions on exactly how to report impostor profile on Facebook.
- My Personal Account is in a Special Memorialized State - Form when you can't login to your Facebook account since it has been memorialized.
- My Personal Account was Disabled - If you think your account was disabled accidentally, go into the complying with details so Facebook can investigate.
- My Personal Account was Disabled - If you believe your account was disabled by mistake, get in the adhering to details so Facebook can examine.
- Report a High-Priority Impostor Account - Please listing the web address (LINK) for each and every Timeline you're reporting.
- Report an Impostor Account - If somebody created a Facebook account that's claiming to be you or somebody you recognize, please use this form to file a report.
Ads.
- Ads Pending Review - Help type for when an ad has actually been pending for more than 1 day.
- Ads Billing Inquiry - Support for particular charges, handling ads, using a voucher, and also repayment approaches.
- Facebook Ads API Standard Access Application - If your application is already authorized for Fundamental accessibility to the Ads API, you can make use of the type listed below to obtain Typical access.
- Facebook Ads: Overview and Tips - Questions in regards to costs and paying for your ad, enhancing ad performance, success tales, rejected ads, or other ad issues.
- Request Help with Your Child's Ads Settings - Validate that you're a parent or guardian to get aid transforming your youngster's setting for matching their name with advertisements.
Children.
- Child Data Request - Obtaining account info for a kid before the account is deleted.
- Report an Underage Child (South Korea & Spain) - If you believe there is a child under the age of 14 using Facebook, please use this form to submit a record.
- Report an Underage Child - If you think there is a child under the age of 13 using Facebook, please utilize this type to file a report.
- Request Help with Your Child's Ads Settings - Confirm that you're a parent or guardian to obtain help changing your kid's setting for combining their name with advertisements.
Copyright and also Trademark.
- Copyright Report Form - Use this type to report content which you believe breaks or infringes your copyright.
- Copyright Report Form - Utilize this form to report web content which you think breaks or infringes your copyright. (2nd option).
- Reporting a Violation or Infringement of Your Rights - Coverage copyright, trademark, or other infringements.
- Trademark Complaint Inquiry Form - Utilize this form if your web content was removed because of an issue of trademark infringement as well as you think this content must not have actually been removed.
- Trademark Report Form - Use this form to report content which you believe violates or infringes your trademark.
- Trademark Report Form - Use this type to report content which you think violates or infringes your trademark. (2nd choice).
Data.
- Child Data Request - Acquiring account details for a kid before the account is removed.
- Data Use Policy Questions - This form is only for concerns or information related to Facebook's Data Plan (additionally referred to as Privacy Plan) or Facebook's arrangement with TRUSTe.
- Personal Data Requests - Just how to obtain individual data if you have an account, if you do not, or if you can not access it.
Fatality and also Special needs.
- Account Removal Request - Account removal request for a person who is sick, hurt or otherwise crippled.
- Memorialization Request - Please use this kind to request the memorialization of a dead person's account. Facebook extends their condolences and values your perseverance and also understanding throughout this process. Keep in mind: Under charge of perjury, this type is exclusively for reporting a departed individual's timeline to be memorialized.
- Requesting Content From a Deceased Person's Account - Please use this form to demand content from a deceased individual's account. Facebook expands their acknowledgements and value your patience and understanding throughout this process.
- Special Request for Deceased Person's Account - Please use this kind to ask for the removal of a dead person's account or for memorialization special requests. Facebook expands their acknowledgements and also values your persistence and also understanding throughout this process.
Email.
- Didn't Receive Confirmation Email - Please complete this form if you're having difficulty confirming your Facebook account. Make certain to describe things precisely as they appear on your account.
- Email Address Already in Use - If there's already a Facebook account associated with your email address and you don't have that account, please use this type to allow us understand.
- Email Address Already Taken - If you see a message saying you can not produce a Facebook account due to the fact that your email address is already taken, please allow us know.
Comments.
- Give feedback or report that something is broken: Photos - Something is broken or general responses for Photos.
- Page Post Targeting Feedback - Let us know what you think about Page message targeting.
- Report a Problem or Provide Feedback Regarding the Facebook Local Currency Migration - Thanks for taking the time to send a report. We will not reply to every record, but we may contact you for more details about the issue as we examine.
- Your Feedback About Facebook - Let us understand exactly how we can enhance your experience with Facebook.
- Your Feedback About Facebook for Every Phone - Allow us know just how we can enhance your experience with Facebook for each Phone.
- Your Feedback about Pages Insights - Allow us know what we can do to improve your experience with Pages Insights.
- Your Feedback About Promoted Page Likes - Report problem with Promoted Page suches as or suggest comments.
- Your Feedback about the Help Center - Allow us recognize what we can do to enhance your experience with the Help Center.
Instagram.
- Instagram - Distorted / Pixelated Image - If you're obtaining a distorted or pixelated photo, please fill in the form listed below.
- Instagram for Android - Black Images - We are aware of an issue where photos on Instagram look like a black or grey square on some devices. To help us identify this concern on your device, please submit the type below.
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This type is reserved for people to report potential infractions of their personal privacy civil liberties worrying their photo on Instagram.
- Instagram Requiring Login Every Time - If Instagram is logging you out every time you are exiting the application, please fill in the information below.
Login.
- Must Login To See This Page Error - If you're seeing this error message while browsing Facebook, you've pertained to the appropriate place. Please utilize this type to inform us concerning the issue you're experiencing.
- Profile Pictures on the Login Page - Please utilize this type to request the elimination of your account photo from the Facebook login page.
- Report a Login Issue - If you're having problem visiting or with your password, you have actually concerned the best location. Please use this kind to tell us concerning the issue you're experiencing.
- Report a Login Issue - If you're having difficulty logging in or with your password, you've pertained to the appropriate area. Please use this type to tell us about the issue you're experiencing. (2nd alternative).
- Instagram Requiring login every time - If Instagram is logging you out every time you are leaving the application, please fill in the details listed below.
- Security Checks Preventing Login - If you're having trouble logging in to your account as a result of security checks, you have actually pertained to the right location. Please use this kind to tell us concerning the problem you're experiencing.
Mobile.
- Facebook Home: Mobile OEM and Operator Interest - If you are a mobile OEM or driver interested in partnering with Facebook, please let them know the most effective way to contact you.
- Report an Issue with Facebook Mobile Texts - If you're having difficulty with Facebook Mobile Texts, you've involved the appropriate area. Please use this type to inform Facebook concerning the concern you're experiencing.
- Report an Issue with Facebook on Mobile - Use this kind to report any kind of problems you experience while utilizing Facebook on your mobile phone.
Names as well as Usernames.
- Changing Your Language-Specific Name - Offer details so Facebook can confirm that your language-specific name is your genuine name.
- My Name Wasn't Accepted - If you were unable to enroll in Facebook using your authentic name, please submit the type below so Facebook assistance can aid get you set up.
- Verify Your Name - Facebook assistance has briefly suspended your account due to the fact that they discovered that your Timeline does not reveal your genuine name. Please provide the following information so support can validate your genuine name as well as update your account.
Pages.
- Must Log In To See This Page Error - If you're seeing this error message while browsing Facebook, you have actually involved the ideal area. Please utilize this type to inform Facebook regarding the problem you're experiencing.
- Page Admin Security Check - If you weren't able to complete the Facebook online safety check, you can verify that this is your account by sending out Facebook a duplicate of your ID.
- Page Post Targeting Feedback - Let Facebook know what you think about Web page blog post targeting.
- Profile Pictures on the Login Page - Please utilize this type to ask for the elimination of your profile picture from the Facebook login web page.
- Report an Issue with Home Page or News Feed - If you're having difficulty with your home page or information feed, utilize this kind to tell Facebook about the concern you're experiencing.
- Request for Community-Created Page Review - If you assume your Page has actually been wrongly classified as a Community-Created Page, Facebook will more than happy to assess the choice. Please note that the Web page itself has actually not transformed. It is still on Facebook as well as followers can still connect with it as always.
- Your Feedback about Pages Insights - Allow Facebook recognize what they can do to boost your experience with Pages Insights.
- Your Feedback About Promoted Page Likes - Record issue with Promoted Page likes or recommend feedback.
Settlements and also Costs.
- Facebook Payments Support - Concerns with advertisements, advertised messages, video games, presents, donations, and also information feed purchases.
- Facebook Payments - Developer Payout Registration - Designer Payment Registration - Registration to get repayments for apps.
Photos and Videos.
- Give feedback or report that something is broken: Photos - Something is damaged or general responses for Photos.
- Privacy Rights - Photo Removal Request - Photo Elimination Demand - This channel is scheduled for individuals to report prospective violations of their personal privacy legal rights worrying their picture on Facebook.
- Privacy Rights - Photo Removal Request - Image Removal Request - This network is scheduled for people to report prospective violations of their privacy legal rights concerning their photo on Facebook. (2nd choice).
- Privacy Rights - Photo Removal Request - Photo Elimination Request - This channel is reserved for individuals to report prospective offenses of their privacy rights worrying their photo on Facebook. (3rd choice).
- Privacy Rights - Photo Removal Request - Photo Removal Request - Please use this type to report an image that you think breaches your country's privacy legal rights.
- Profile Photos on the Login Page - Please use this type to ask for the elimination of your profile photo from the Facebook login web page.
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This form is reserved for people to report prospective violations of their personal privacy legal rights concerning their photo on Instagram.
- Privacy Rights - Video Removal Request - Video Elimination Demand - This network is reserved for individuals to report possible offenses of their personal privacy legal rights concerning their photo on Facebook.
- Privacy Rights - Video Removal Request - Video Clip Removal Demand - This channel is scheduled for individuals to report prospective violations of their privacy legal rights worrying their picture on Facebook. (second option).
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This form is scheduled for individuals to report possible infractions of their privacy rights worrying their picture on Instagram.
- Report an Issue with Webcam Videos on Facebook - If you're having difficulty tape-recording cam, utilize this kind to tell Facebook concerning the issue you're experiencing.
Privacy as well as Civil liberties.
- Privacy Rights - Photo Removal Request - This network is booked for individuals to report potential offenses of their privacy rights worrying their photo on Facebook.
- Privacy Rights - Photo Removal Request - Photo Removal Demand - This channel is scheduled for people to report prospective infractions of their personal privacy civil liberties concerning their image on Facebook. (2nd choice).
- Privacy Rights - Photo Removal Request - Photo Removal Request - This channel is reserved for people to report prospective infractions of their personal privacy civil liberties worrying their picture on Facebook. (third alternative).
- Privacy Rights - Photo Removal Request - Picture Removal Demand - Please use this kind to report a picture that you think breaks your country's privacy rights.
- Privacy Rights - Video Removal Request - Video Clip Elimination Request - This network is scheduled for individuals to report potential offenses of their personal privacy civil liberties worrying their photo on Facebook.
- Privacy Rights - Video Removal Request - Video Clip Removal Demand - This network is booked for people to report prospective infractions of their privacy rights concerning their picture on Facebook. (second option).
- Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This form is booked for individuals to report prospective violations of their personal privacy civil liberties concerning their photo on Instagram.
- Report a Privacy Rights Violation - Please note that this network is scheduled for individuals to report possible violations of their personal privacy civil liberties concerning their picture on Facebook.
Some get in touch with kinds have numerous options.
Depending on the option you pick, you'll be shown the actual kind or redirected to relevant get in touch with forms or additional info.
If you discover there are second or third options (i.e., duplicate kinds for the exact same problem), send those in addition to the originals.
Ask the Authorities Facebook Assist Center Neighborhood.
An additional way to obtain aid with Facebook concerns is to connect with various other users in the Facebook Area Online Forum.
You can search concerns by topic or make use of the search box on top of the web page.
If you discover a concern comparable to the one you wish to ask, as well as it's still active, then you can include details about your issue to aid others servicing the same trouble. If you only find old or closed threads, you can make use of the Ask an Inquiry switch to post a brand-new question.
For those looking to establish themselves as specialists in the Facebook area, surfing the unanswered questions section will provide you chances to help others.
Ask the Authorities Facebook Pages.
There are a number of official Facebook pages.
Several of which are not only publishing updates, but additionally replying to comments from the area.
Keep gotten in touch with the adhering to web pages as well as make certain to delve into conversations when there are articles pertaining to subjects you have questions concerning.
- Facebook- Facebook Page commemorates just how our friends inspire us, sustain us, and also aid us discover the globe when we connect.
- Facebook for Business - Facebook for Business supplies the latest news, pointers and also best practices to aid you meet your service goals.
- Facebook & Privacy - Like this Page to find out just how to exercise your option to share what you desire with those you desire, stay on top of adjustments, as well as talk with others about the importance of privacy in our digital age.
- Facebook Media - Discover how public figures as well as media companies are making use of Facebook in extraordinary means.
- Facebook Design - Be familiar with the developers, web content planners and also scientists that shape your experience on Facebook.
- Facebook Developers - Build, expand, and also monetize your app with Facebook.
- Facebook Engineering - They develop Facebook.
For those wanting to develop themselves as experts in the Facebook neighborhood, watch for questions on messages by the main Facebook pages as well as jump in to address them when you can.
Verdict.
When you have a trouble, I suggest taking numerous avenues to get it settled.
If you send the suitable call form on Facebook, ask the official Facebook Help Center Community, and start a discussion on an appropriate official Facebook web page article, you'll likely get the support you need.
Make certain likewise to take advantage of resources outside Facebook, such as Facebook user teams on various other networks and people you recognize that are Facebook savvy.